SlotsMagic Online Casino Terms and Conditions

Welcome to SlotsMagic Online Casino. These Terms and Conditions govern your access to and use of our website, games, promotions, and all related services. By registering an account or using our platform, you confirm that you have read, understood, and agreed to be bound by these terms. We encourage you to review this document carefully before proceeding. If you do not agree with any part of our terms, please refrain from using our services.

1. About Us

At SlotsMagic, we are operated by Skill On Net PT Ltd, with registered offices at Office 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta' Xbiex, XBX 1120, Malta. We hold a valid gaming licence issued by the Malta Gaming Authority under licence number MGA/CRP/171/2009/06, issued on 21 June 2021. Our operations are governed by the laws of Malta, and the courts of Malta have sole jurisdiction over any disputes arising from your use of our services. We have been providing trusted online gaming entertainment since 2014.

2. Eligibility and Account Registration

Our services are available to players aged 18 years or older. By creating an account at SlotsMagic Online Casino, you confirm that you meet the minimum age requirement and that you are not a resident of any restricted territory. We reserve the right to verify your age and identity at any time.

2.1 Restricted Countries

We do not accept players from the following countries or territories, among others:

  • United States of America, United Kingdom, Australia, Germany (State of Schleswig-Holstein)
  • France, Italy, Spain, Portugal, Netherlands, Belgium, Denmark, Norway, Sweden
  • Russia, Ukraine, China, India, Israel, Iran, North Korea, Syria
  • Romania, Bulgaria, Poland, Czech Republic, Slovakia, Slovenia, Lithuania, Estonia
  • Turkey, Japan, Philippines, Singapore, Vietnam, Thailand, Pakistan
  • Various African and Latin American territories including Mexico, Venezuela, and Nigeria

Please note that players from Slovakia may not participate in any live casino games. We reserve the right to update our restricted countries list at any time in accordance with applicable law and licensing requirements.

2.2 Account Responsibility

You are responsible for maintaining the confidentiality of your SlotsMagic login credentials. We strongly advise you to use a secure, unique password and to never share your account details with any third party. Each player is permitted to hold only one account on our platform. Duplicate accounts may be closed at our discretion.

3. Deposits and Withdrawals

3.1 Supported Currencies and Deposit Methods

At SlotsMagic, we support a range of currencies including GBP, EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR, and RUB. Please note that your currency is assigned at registration based on your country and cannot be changed manually — however, it will update to match the currency of your first deposit. We accept payments via Visa, Mastercard, Maestro, Paysafecard, AstroPay, MuchBetter, Interac, Payz, Skrill, Neteller, Trustly, Sofort, Webmoney, and other methods depending on your region.

Our minimum deposit is 10 AUD/CAD/CHF/EUR/GBP/USD/NZD, 100 DKK/SEK/ZAR, or 700 RUB. To qualify for any deposit bonus, a minimum deposit of €20 or equivalent is required.

3.2 Withdrawal Terms

Our minimum withdrawal amounts are 20 AUD/CAD/CHF/EUR/GBP/USD/NZD, 200 DKK/SEK/ZAR, or 1,400 RUB. We process withdrawals back to the original deposit method wherever possible. Card deposits are refunded to the originating card up to the deposited amount; online wallet deposits are returned to the same wallet.

Our withdrawal limits include a maximum cashout of €10,000 every 30 days, with any remaining balance paid in monthly instalments of €10,000. The maximum withdrawal per single transaction is €5,000. The following fees may apply:

  • Wire Transfer: €10 fee (waived for amounts over €500)
  • Credit and debit cards: free of charge
  • Online wallets (Payz, Skrill, Neteller, Paysafecard): free of charge
  • A €5 fee applies to withdrawals made without prior real money activity on your account

Wins of €5,000 or more and jackpot wins require additional verification time. We hold player funds in a separate bank account, fully protected from third-party claims in the event of insolvency.

3.3 Pending and Processing Times

At SlotsMagic, withdrawal requests remain in a pending state until midnight GMT on the following day. Requests are then forwarded to our Accounts Department for processing during the next business day. You may modify or cancel a withdrawal request at any time before it has been fully processed. Once approved, funds are sent immediately. In certain countries, Trustly and Entercash payouts complete within minutes, provided no verification documents are required.

4. Bonuses and Promotions

4.1 Welcome Bonus

Our SlotsMagic bonus for new players is a 100% match up to $500 plus 50 Free Spins on your first deposit. The bonus is automatically credited upon qualifying deposit. Free spins are awarded on Big Bass Bonanza at $0.10 per spin. The following wagering conditions apply:

  • Wagering requirement: 30x deposit plus bonus amount
  • Free spin winnings wagering: 60x
  • Maximum bet while wagering: 10% of bonus/free spin winnings (minimum $0.10) or $5, whichever is lower
  • Only slots count toward wagering
  • Free spins must be used and the bonus claimed before deposited funds are spent
  • Minimum qualifying deposit: €10
  • The welcome bonus may only be claimed once every 72 hours across all casinos on our licence

4.2 Ongoing Promotions

Here at SlotsMagic, we offer a wide range of ongoing promotions for registered players, including our Prize Twister, Daily Picks, free rolls, and tournament buy-ins. Non-deposit bonuses must be wagered within 24 hours of being credited. The maximum win from a non-deposit bonus is €100 or twice the bonus amount, whichever is greater. Deposit bonuses carry a 30x wagering requirement on deposit plus bonus; bonuses unrelated to a deposit, or larger than the qualifying deposit, carry 60x on the bonus only.

5. Game Types and Providers

Our SlotsMagic casino app and desktop platform feature games from leading providers including NetEnt, Evolution, Pragmatic Play, Play'n GO, Big Time Gaming, Yggdrasil, Relax Gaming, Push Gaming, iSoftBet, Blueprint Gaming, Merkur, and many more. We offer the following game categories:

  • Slots and Megaways
  • Roulette, Blackjack, Baccarat, and Table Games
  • Live Casino powered by Evolution (blackjack, roulette, baccarat, game shows)
  • Jackpot and Progressive Games
  • Scratch Games, Crash and Extra Games
  • Video Poker and Craps

6. VIP Club and Loyalty Programme

Our VIP Club is available by invitation only and is not tied to a specific player level. Membership is subject to initial and ongoing assessment of financial circumstances, reviewed monthly. As a VIP member at SlotsMagic Online Casino, you may enjoy the following benefits:

  • Dedicated personal account manager
  • Exclusive and personalised daily offers
  • Fast Track Withdrawals
  • Gifts including trips, electronics, Mega Spins, and cash rewards
  • Event and concert tickets and VIP-only tournaments

VIP status may be revoked if your activity drops below the required threshold. VIP points must be converted within 180 days or they will be removed. Redemption of VIP points to cash is available only to customers registered before 19 March 2017.

7. Inactive Account Policy

We apply an inactivity fee after 6 consecutive months of no real money activity on your account. Fees vary by currency: €5, £5, $5, CHF 5, CAD 5, AUD 5, 50 DKK/SEK/ZAR, 350 RUB, 400 INR, 250 THB, and equivalent amounts in other supported currencies. We will make reasonable efforts to notify you before any fee is deducted.

8. Responsible Gaming

We are committed to promoting responsible gaming at SlotsMagic. We offer a range of tools to help you manage your play, including deposit limits, session time reminders, self-exclusion options, and reality checks. If you believe you or someone you know may have a gambling problem, we encourage you to contact our support team or visit a recognised responsible gambling organisation.

9. Customer Support

Our support team is available via live chat from 06:00 to 00:00 GMT daily. You can also reach us by email at support@slotsmagic.com. For data protection enquiries, please contact our Data Protection Officer at dpo@slotsmagic.com. We aim to respond to all email enquiries promptly and efficiently.

10. Amendments and Governing Law

We reserve the right to amend these Terms and Conditions at any time. We will notify you of any material changes via email or a prominent notice on our platform. Continued use of our services following any update constitutes your acceptance of the revised terms. These terms are governed by the laws of Malta, and all disputes shall fall under the exclusive jurisdiction of the Maltese courts.