SlotsMagic Casino Privacy Policy

At SlotsMagic Casino, we are committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your data when you access our slotsmagic online casino platform. Whether you visit us via desktop, our SlotsMagic Casino app, or any mobile device, this policy applies to all interactions you have with us. We encourage you to read it carefully so you understand how we handle the information you share with us.

Who We Are

SlotsMagic Casino is operated by Skill On Net PT Ltd, Office 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta' Xbiex, XBX 1120, Malta. We hold a licence issued by the Malta Gaming Authority (MGA/CRP/171/2009/06, issued on 21 June 2021). Our operations are governed by the laws of Malta, with the courts of Malta holding sole jurisdiction over any disputes. As a licensed and regulated operator, we are legally obligated to protect your personal data in accordance with applicable data protection legislation.

If you have any data protection concerns, you may contact our dedicated Data Protection Officer directly at dpo@slotsmagic.com. For general support inquiries, you can reach us at support@slotsmagic.com.

Information We Collect

When you register and use our SlotsMagic Casino mobile or desktop platform, we may collect the following categories of personal information:

Full name, date of birth, and gender
Email address, phone number, and postal address
Username, password, and account preferences
Payment details, including deposit and withdrawal method information
Identity verification documents (passport, driving licence, utility bills)
Gaming activity, transaction history, and session data
Device information, IP address, and browser type
Communications you send to our support team

We collect this information when you create an account, use the slotsmagic login, make deposits or withdrawals, participate in promotions, or contact our customer support team.

How We Use Your Information

At SlotsMagic, we use the information we collect for the following purposes:

To verify your identity and age in compliance with our regulatory obligations
To process your deposits, withdrawals, and account transactions securely
To provide access to our games, live casino, and slotsmagic bonus offers
To send you relevant promotional communications, including information about slotsmagic casino bonus offers and exclusive VIP rewards — only where you have given consent
To detect and prevent fraud, money laundering, and problem gambling
To respond to your queries submitted via email or live chat
To comply with our legal and regulatory obligations under Maltese law
To improve our platform, including our slotsmagic casino app and website functionality

Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity — processing required to fulfil our obligations to you as a registered player
Legal obligation — we are required to comply with anti-money laundering, responsible gambling, and licensing regulations
Legitimate interests — to improve our services, ensure security, and protect our business
Consent — where you have explicitly agreed to receive marketing communications or cookies that are not strictly necessary

Cookies and Tracking Technologies

When you visit SlotsMagic Casino, we use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how you interact with our platform. Some cookies are strictly necessary for the slotsmagic login process and core site functionality, while others help us deliver personalised content and track performance.

You can manage your cookie preferences through your browser settings at any time. However, please note that disabling certain cookies may affect the functionality of the slotsmagic casino mobile experience and other features of our platform.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners in the following circumstances:

Payment processors — to handle transactions via Visa, Mastercard, Skrill, Neteller, Interac, Trustly, and other supported methods
Game providers — including NetEnt, Evolution, Pragmatic Play, Play'n GO, and others, who may receive session data to deliver games to you
Regulatory authorities — including the Malta Gaming Authority, where disclosure is required by law
Fraud prevention and AML services — to verify identities and detect suspicious activity
IT and hosting providers — who support our infrastructure under strict data processing agreements

All third parties we work with are contractually bound to protect your data and may only use it for the specified purposes.

Data Retention

We retain your personal data for as long as your account remains active and for a minimum of five years following account closure, in accordance with our legal obligations. After this period, we securely delete or anonymise your information. Please be aware that an inactive account fee applies after six consecutive months of inactivity, as outlined in our terms and conditions.

Your Rights

As a user of our SlotsMagic Casino platform, you have the following rights regarding your personal data:

Right of access — you may request a copy of the personal data we hold about you
Right to rectification — you can ask us to correct inaccurate or incomplete information
Right to erasure — you may request deletion of your data, subject to our legal retention obligations
Right to restriction — you can ask us to limit how we process your data in certain circumstances
Right to data portability — you may request your data in a structured, machine-readable format
Right to object — you can object to processing based on legitimate interests, including direct marketing
Right to withdraw consent — where we rely on your consent, you may withdraw it at any time

To exercise any of these rights, please contact our Data Protection Officer at dpo@slotsmagic.com. We will respond to your request within 30 days.

Security of Your Data

At SlotsMagic, we take data security seriously. We implement industry-standard encryption, secure server infrastructure, and strict access controls to protect your personal information. Player funds are held in a separate bank account and are protected from third-party claims, including in the event of insolvency. Our team regularly reviews our security practices to ensure your data remains safe when you use our slotsmagic real money casino services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or a prominent notice on our platform. We encourage you to review this policy periodically. Continued use of our SlotsMagic Casino services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out to us:

General support: support@slotsmagic.com
Data Protection Officer: dpo@slotsmagic.com
Live Chat: Available daily from 06:00 to 00:00 GMT
Postal address: Skill On Net PT Ltd, Quantum House, 75, Abate Rigord Street, Ta' Xbiex, XBX 1120, Malta

We are here to help and committed to ensuring your privacy is fully respected every time you play at SlotsMagic Casino.

Content updated: July 24, 2026